As an accredited museum, we're committed to offering an inclusive service. Our Access Policy outlines how access is provided and what processes we have in place to evaluate, monitor, reflect and respond to users’ needs and develop our collection, facilities and services.

We aim to make your visit to the Northern Ireland War Memorial as enjoyable as possible.

Please let us know if there are any reasonable adjustments that we can make for your visit by contacting info@niwarmemorial.org or by telephone on 028 9032 0392 ext 1.

Museum entrance and exit - The Northern Ireland War Memorial is a red brick building on the right-hand side of Talbot Street.

On arrival there is a buzzer to gain access to the museum gallery. Please select the correct button on the buzzer and a member of staff will greet you at the door and show you to the museum gallery on the ground floor of the building. The buzzer and intercom systems are in a suitable position for wheelchair users.

There is level access into and around the museum. The main door opens automatically. Visitors will have to go through two sets of doors to enter and exit the exhibition.

Inside the Museum - The museum is always attended and staff are welcoming and can normally provide a short tour.

We don't often play background music and the museum is normally a quiet space for visitors.

Touch Tours and Braille Guide - Touch tours and tours designed for partially sighted visitors are available if booked in advance. For more information on touch tours, please email outreach@niwarmemorial.org or telephone 028 9032 0392 opt 3.

Braille Guides are available on request from the reception desk in the museum gallery. Created in partnership with the Prison Arts Foundation, the guide contains information about the museum exhibition, as well as objects and artworks on display in the museum.

Wheelchairs and Mobility Scooters - Wheelchair and Mobility Scooters are welcome in the museum. Please note we do not have any available to hire.

Quieter times - Please note quieter times and sensory information will vary. If you have any queries, please do not hesitate to get in touch using the contact information above.

The quietest time to visit the museum is when the gallery first opens between 10am and 11am and again in the afternoon after 3pm. Please remember the museum closes at 4:30pm. The middle of the day is the busiest time. We usually close for lunch from 1pm-1:30pm.

Our busiest times are at weekends and during UK school holidays.

Lighting and temperature - Light levels may vary, but the museum is generally dimly lit to preserve exhibitions. The temperature varies throughout the day, please ask a member of staff to adjust.

Accessible toilets - Toilets are located at the back left-hand side of the gallery. Our accessible toilets have:

• Pictorial signage on or near the toilet door
• Pull cord alarms that ring for assistance
• Wall mounted grab rails
• Mirrors placed at a lower level or at an angle for ease of use

Baby Change Facilitates are located within the accessible toilet.

We don't have a Changing Places toilet on-site. The nearest is located at CastleCourt Shopping Centre.

Seating - There are some seats in the museum gallery. These are foldable chairs with a material back and arm rests.

Service, assistant and emotional support animals are welcome at the museum.